shield Child Sexual Abuse Material (CSAM) Policy

Effective Date: October 18, 2025
Last Updated: October 18, 2025
Version: 1.0

warning ZERO TOLERANCE

Photo Album has ZERO TOLERANCE for Child Sexual Abuse Material (CSAM) and child exploitation.

Any user who uploads, shares, or attempts to access CSAM will be immediately and permanently banned, and reported to law enforcement and NCMEC.

info What is CSAM?

Child Sexual Abuse Material (CSAM), previously known as "child pornography," includes:

  • Visual depictions of minors engaged in sexually explicit conduct
  • Realistic depictions (digitally created/altered) of minors in sexual situations
  • Content depicting sexual abuse or exploitation of children
  • Sexually suggestive images of children in provocative poses

Minor Definition: Anyone under 18 years of age

visibility Detection & Prevention

We employ multiple detection mechanisms:

  • AI/ML Scanning: AI models scan uploaded images for potential CSAM indicators
  • Content Fingerprinting: Hash matching against known CSAM databases (e.g., PhotoDNA)
  • Behavioral Analysis: Unusual upload patterns flagged for review
  • Human Review: Flagged content reviewed by trained safety team

report How to Report

If you encounter suspected CSAM:

  1. DO NOT interact with the content (don't download, share, or screenshot)
  2. Report immediately via Contact Form with subject "CSAM Report"
  3. Include: User account, content description, timestamp (DO NOT include images)

Our Response Timeline:

  • Within 1 hour: Initial review (24/7 monitoring)
  • Immediate: Content removal upon confirmation
  • Within 24 hours: NCMEC report (legally required)
  • Immediate: Account termination (permanent)

External Reporting

You can also report directly to:

security Enforcement Actions

Upon detection or report of CSAM:

  1. Content Quarantine: Immediately removed from public view, isolated in secure storage
  2. Account Suspension: Immediate suspension, all content made private
  3. Evidence Preservation: Content and metadata preserved for law enforcement
  4. NCMEC Report: Filed within 24 hours (legally required under 18 U.S.C. § 2258A)
  5. Law Enforcement Notification: Local/federal authorities notified
  6. Permanent Ban: Account permanently disabled, no appeal

family_restroom Legitimate Family Photos

We understand families share innocent photos of children:

✅ Birthday parties, holidays, everyday moments
✅ Children in swimsuits at beach/pool (non-sexual context)
✅ Baby bathtimes, diaper changes (non-sexualized)

These are protected and acceptable. Context matters!

gavel Legal Obligations

Under 18 U.S.C. § 2258A (United States):

  • Electronic service providers MUST report apparent CSAM to NCMEC
  • Failure to report is a federal crime
  • We comply fully with all reporting requirements
  • Content preserved for 90 days minimum for law enforcement

contact_support Contact for CSAM Reports

URGENT CSAM REPORTS (24/7 Monitoring):

  • Contact Form with subject "CSAM Report"
  • Response Time: Within 1 hour, 24/7/365

Direct Law Enforcement Reporting:

📄 Full Policy Document

The complete CSAM Policy includes detailed information on:

  • Definitions & Prohibited Content
  • Detection Mechanisms (AI, Hashing)
  • Response Protocol (1-hour timeline)
  • Law Enforcement Reporting
  • Account Termination Process
  • Legal Obligations (18 U.S.C. § 2258A)
  • Evidence Preservation
  • Privacy & Confidentiality
  • False Positives & Appeals
  • Prevention & Education Resources
  • Employee Training Requirements
  • Technology Partnerships (NCMEC, PhotoDNA)
  • Transparency & Accountability
  • Annual Reporting Commitment

Photo Album is committed to protecting children and preventing exploitation. We take these responsibilities seriously and will continue to invest in safety, technology, and partnerships to keep children safe.

If you see something, say something. Every report matters.

Related Policies: Terms of Conduct | Cookie Policy

Last Updated: October 18, 2025 | Version: 1.0